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Best Condominium Management is all about – Communication

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  Communication is fundamental to any successful business operation and a condo corporation is no different. Communications between the board and the manager should be regular and should occur at least a weekly basis. Effective board and managers share their resources with one another in an open and honest manner. An example might be that a board will appraise a manager of a previous situation that will help the manager to learn from the boards past lessons. Another example could be a manager who freely shares information regarding best practices for the betterment of the community. Communities that have the greatest successes plan for their long-term future together. Communication between the Board and Management Smart Communication To have good communication the dialogue must be a two-way street. Objectives Smart boards and managers set themselves up for success by setting “SMART objectives.” A SMART objective setting can help to keep boards and managers focused on the many chall...
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Drive your condo management to the next performance level - How to manage your manager for maximum results.

Is your condo corporation becoming better each year in key areas of condo management such as financials, maintenance, general upkeep, security, and administration? Or is it staying the same, or worse, decreasing in performance? Is your management company taking your direction and efficiently putting them into action? Are they moving too quickly or too slowly? Are they meeting your expectations?   Are you as a condo board that just gets what you get from your Condo Management Company … not what you want? Professional condominium management is a service industry, and some condominium providers perform better than others. To understand how your condo management company measures up, it is important to know and understand what an excellent, professional management company is supposed to do and then assess whether your condo management company is providing the best results. Agree on the rules of engagement Identifying and communicating mutually agreeable goals and objectives with t...
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